Best Practice User Group Ltd
Sword House
Totteridge Road
High Wycombe
Buckinghamshire
HP13 6DG
0845 0548 038 (UK national rates)
Email: admin@usergroup.org.uk

BPUG® Privacy Policy

Introduction

The purpose of this Privacy Policy is to set out the manner and purposes for which we will obtain and process your personal information.

Who We Are

This website is hosted and managed by Best Practice User Group Ltd (BPUG). Registered address: Sword House, Totteridge Road, High Wycombe, Buckinghamshire, HP13 6DG. BPUG is a registered Data Controller as defined by the UK Data Protection Act 1998 (Act). We obtain, process and store personal information in accordance with the Act and all other applicable UK privacy legislation.

Obtaining Your Personal Information

We may obtain personal information about you when you register to use this website, use our services or when you provide feedback about our services.

Processing Your Personal Information

We will use the personal information that you provide us to administer your membership and associated services. When you enquire or provide feedback about our services we will use the contact details that you have provided to respond to you. Any feedback that you provide will help us to understand how our services are perceived by our customers and which of our services are of most interest. We may use such information to tailor our service offerings to suit your needs and improve our service offerings for the benefit of our members generally.

Email Marketing Communications

We will use your personal information to keep you informed of services and events that we feel may be of interest to you or your business by email. We incorporate a tracking system in our email marketing communications which allows us to monitor whether the email has been opened and which links are the most popular. Where you have consented to receiving email marketing material from us or are currently receiving material relating to similar services, you may at any time ask us to cease sending you such material by updating your personal details within the “Services for Members” area.

Data Protection & Information Security

We will not disclose or make your personal information available to a third party (otherwise than where indicated within this Privacy Policy) without your consent.

You can help to protect your personal information by ensuring that you keep your login password secure. We also recommend that you log out of your account once you have completed your transaction or enquiry, especially if you are using a shared computer. We will also correct or delete any inaccurate information that we are holding about you that is brought to our attention, though Members can amend any such information themselves within the “Services for Members” area.

Links to Other Websites

This website may contain links to other third party websites with whom we have a relationship. However, we are not responsible for these websites and their privacy practices. We therefore suggest that you read the privacy policy statements on any website that you visit from a link on this site, as their policies and procedures may differ from our own.

Changes to this Privacy Policy

If we decide to change this Privacy Policy we will post the changes here. However, if we intend to make material changes to the way we use your personal information we will seek your consent before doing so.

Contacting Us

Your views are important to us; it would therefore greatly assist us if you could let us know of any way that we can improve our service to you by contacting us at admin@usergroup.org.uk

 

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